Privacy Policy
Better Life ADHC provides adult day healthcare and care-related services. This Privacy Policy explains how we may collect, use, protect, and share information when you contact us, request services, communicate with our team, or use our website.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, telephone number, mobile number, email address, address, relationship to a participant, care needs, appointment or scheduling details, and other information you choose to share when contacting us or requesting services.
How We Use Information
We use personal information to provide and coordinate services, communicate with participants and authorized representatives, schedule appointments, respond to questions, provide customer support, process referrals or service requests, and comply with applicable legal, regulatory, and healthcare requirements.
SMS Messaging
By providing your mobile number and consenting to receive text messages, you agree to receive SMS messages from Better Life ADHC regarding appointment reminders, scheduling, service updates, customer support, and other care-related communications.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of future text messages. Reply HELP for assistance or contact us at 502-234-1515.
Consent to receive text messages is not a condition of purchasing or receiving services. Better Life ADHC will not sell, rent, or share your personal or mobile information with third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in information will not be shared with third parties for marketing purposes.
Information Sharing
We do not sell or rent personal information. We may share information only as needed to provide services, coordinate care, respond to your requests, work with authorized representatives or service providers, or comply with applicable law, regulation, court order, or healthcare program requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to update your information, ask questions about this Privacy Policy, or request assistance with communication preferences. For SMS messages, you may reply STOP at any time to opt out or reply HELP for assistance.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: